China Economic Net Beijing, April 27 (" People's livelihood said "reporter Guo Xiaowei) On April 21, Ms. Zhao in Guangzhou found that the three full bean buns purchased in Trust-Mart supermarket not long ago were actually moldy. Has been frozen in the refrigerator, and in the shelf life, how can mold it? Ms. Zhao called the customer service staff of Sanquan Food in Guangzhou, who said that the product itself would not be a problem because of improper storage. Zhao was not satisfied with this explanation and said she would never buy Sanquan food again.

Reporter called the customer service of Sanquan Food Zhengzhou headquarters, and the other party gave the reply that it was due to improper storage methods of consumers, or the food was thawed in advance on supermarket shelves.

Who is to blame for food mildew?

Not long ago, Ms. Zhao bought three packages of three whole bean buns in Trust-Mart supermarket. Since it was quick-frozen food, Ms. Zhao froze the bean buns after she went home. On April 21, Ms. Zhao took out the bean buns to eat, when she opened the second package, she found that there were several mildew spots on the bean buns. After a closer look, it was actually moldy.

On the packaging of the product, Ms. Zhao saw that the production date of the product was March 21, 2013, and the shelf life was 12 months. Ms. Zhao called the local after-sales service staff of Sanquan Food in Guangzhou, who said it was due to improper storage.

Ms. Zhao said, before also often buy Sanquan food, storage method is the same, the previous did not moldy, why this moldy? Bought three bags, why only one bag is moldy, the other two bags are not moldy? When confronted, the customer service staff insisted that it was due to improper storage.

Reporter called Sanquan Food Zhengzhou headquarters customer service staff, the other party said; This kind of frozen food can not be more than two hours at room temperature. Mildew is usually caused by a variety of possibilities, one is the improper storage of the consumer, the other is the food on the supermarket shelves when it has already shown signs of thawing. For and why the other two bags in the three bags are not mildew, the customer service staff said that this responsibility is difficult to distinguish, and does not rule out the situation that the consumer did not put it into the refrigerator in time after purchase.

Sanquan products were exposed seven times in three months

It is understood that from December last year to the end of February this year in about three months, Sanquan food was at least 7 complaints. The range of complaints covers almost all of the Sanquan product chain, and consumer complaints about eating soapy taste, rope and iron sheets and other problems are also worrying the society.

On December 12, 2012, Mr. Pan, a citizen of Zhejiang Province, complained to Dahe network that he had eaten half of the blue plastic rope from the Sanquan Maru's powerful beef meatball he bought on December 9.

On December 15, 2012, Xiamen Daily reported that a citizen surnamed Zhong bought a bag of Sanquan frozen dumplings with sanxian filling in a convenience store near his residence. After the dumplings were cooked, Zhong ate a piece of iron the size of half a fingernail.

On January 9, 2013, Democracy and Legal Network reported that some consumers broke the news that the plastic lunch box of the Sanquanrice set was not produced in accordance with the "General Technical Requirements for plastic disposable tableware" standard, and the bottom of the lunch box did not have a special microwave mark and instructions for microwave heating.

January 16, 2013, Yantai citizens Daming newspaper material said that Yantai sales of Sanquan brand dumplings there are two sealing and tampering with the date of the phenomenon. Qilu Evening News reporter investigation found that in the Wanguang Chengrun supermarket a bag of 1000 grams of Sanquan pork filling soup dumplings production batch number ambiguous, the seal appeared to break and reseal traces, suspected of two sealing.

Ms. Wang of Beijing Haidian also had product quality problems when she ate Sanquan Ling Tangyuan series of fragrant black sesame flavored tangyuan. Ms. Wang said she had a soapy taste when she ate the dumplings.

Ms. Meng, a citizen of Jinan, bought Sanquan children's dumplings from Tesco supermarket for her children to eat, and unexpectedly ate a string.

Ms. Hu, a citizen of Jinan, complained that she bought two bags of Sanquan dumplings for her mother in the Lantern Festival, and her mother ate a musty smell. Ms. Hu thought that the dumplings were bought out of the shelf life, and found that the dumplings did not come out of the shelf life after checking the date of the bag.

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