Carrefour employees make bread without masks and gloves, the person in charge said "it has always been like this"
The picture shows the working scene of Carrefour store employees grabbing bread with bare hands
CCTV News (Reporter Wu Weiping reporting from Beijing) According to the 2012 annual statistics of CCTV 315 online complaint platform, in 2012, Carrefour due to "product price fraud", "no invoice", "fraud", "poor service attitude" and "product after-sales problems" by consumers around the total of about 20 complaints, the recent reporter visited individual Carrefour stores in Beijing found that in addition to the above problems, Carrefour homemade food also has health risks.
December 29, the reporter is located in Beijing Changping District Tiantongyuan Carrefour store visit, inadvertently through the window of Carrefour bread processing area found that the operation room of two employees, is making bread, but two people do not wear masks and gloves, bare hands grasp the face packaging into the plastic bag, the reporter immediately pointed out the health problems to the side of the person in charge, The male staff who claimed to be the director of the bread section said that "wearing gloves can not work" and "always like this" operation.
Health doubt
Employees do not wear masks and gloves
29, 7:26 p.m., in the Carrefour shopping mall bread area reporter through the window, see the light in the operation room slightly dim, A female employee of Carrefour took out a piece of bread from the bread oven with her bare hands and put it on the work table. Next to her, another female employee without a hat and a mask grabbed the piece of bread with her bare hands and packed it into a plastic bag. After affiering the label, the employee placed it on a bread rack, waiting for other employees to take it to the bread section of the Carrefour store. Other sorting and handling staff also walk in and out of the bakery without gloves or masks, and even between the narrow and bare food lines.
Management suspicion
Security assistant posing as the superior of the bread section
reporter will be ready to shoot the above picture, but by Carrefour's bread area person in charge of the order to stop. The reporter to the left arm hanging three carry the brand, and claimed to be the responsible person in charge of the bread area, the staff in the absence of gloves grasp the bread with bare hands, but the person in charge said "wear gloves how to work, we have always operated like this"...
The reporter then complained to the service desk of the Carrefour store, and after waiting for about 20 minutes, the staff said, "The manager on duty is eating, and there is no way to deal with the problem." And then came a middle-aged man wearing a dark blue sweater vest, the staff did not want to be named and specific identity, but said is the superior supervisor of Carrefour bread department, when the reporter to the identity of consumers to reflect the problem of food safety hazards, the other party asked "what rights do consumers have?" And immediately call 110 alarm, that is the customer looking for trouble.
The reporter continued to wait for about 20 minutes, the Carrefour store on duty manager Xu Liying arrived late, and told the reporter that the above man is actually the store security assistant, has no right to deal with the quality of bread.
On that day, the Carrefour store did not make any solution to the problem, and all the processed bread was still on the shelf for sale.
Carrefour's response: The Public Relations Department will respond to the matter
29, about 21, the Carrefour store manager Xu Liying on duty to the reporter put forward the "Carrefour superior whether the long-term disregard and conniving employees do not wear masks and gloves processing bread" question, responded that has been with Carrefour store bread department director Ms. Guo reflected, And that Carrefour will have a corresponding punishment system for the situation. Xu did not respond to questions about the specific time and strength of the punishment or how to handle the complaints.
On the morning of the 31st, Ms. Guo, director of Carrefour Bread Department, told reporters on the phone that there would be a response from Carrefour public relations Department to the questions reflected by reporters, but as of press time, Carrefour still did not have any response.