Taiwanese tourists are spoiled and believe that the first to argue wins when faced with a situation
Data map/China Electronic news
China News network May 16, Taiwan "China Times" 16 published in Japan correspondent Huang Jingjing article said, "Taiwanese people are spoiled."
The article said that Taiwan passengers had been stranded in Tokyo Narita airport due to typhoon, snow and other natural disasters, some people at the airport opened to scold, asking the airline to immediately arrange a plane back to Taiwan, some people carried out public opinion representatives or directly to the media complaints, and even hope that the government to deal with it, it seems that the first fight first win, noisy children have sugar to eat.
However, this trick does work in Taiwan, usually Taiwan airlines in order to calm down, will try to respond to customer requirements, according to the type of ticket held by the passenger arrangement, and even at the cost of extra flights to pick up stranded passengers at the airport.
The article said that the scheduling of flights during typhoons is already very difficult, and airlines in other places usually just ask passengers to wait without making any special arrangements, but Taiwan airlines will kindly send blankets and food to cope with unreasonable requests, which is taken for granted by passengers.
By way of comparison, Huang cited two examples of delays faced by Japanese passengers.
The article said that during the Golden Week holiday at the end of April and the beginning of May in Japan, Japan's Northeast Shinkansen was stopped for up to 4 hours due to power failure, and the tram was stopped on the track and could not advance or advance, and the tram was crowded with people without air conditioning. It took passengers 4 hours more to get to the station, but there was no disturbance during the entire power outage.
The Kanto region of Japan saw the heaviest snow in 20 years last year, causing chaos to flights and stranding about 6,000 passengers at Narita Airport. At that time, some European and American passengers took out their plastic air-blown simple mattress to "stay" at the airport, calmly waiting for the airline's notice, which was in great contrast to the Taiwanese passengers.
The article said that last summer holiday due to typhoon stranded at Narita Airport in Taiwan, many of the passengers holding low-cost airline tickets, they also asked to transfer to ordinary flights back to Taiwan.
Huang said that in recent years, low-cost airlines have become popular, and many people choose to take low-cost airlines in order to save money, but they ignore the differences between low-cost airlines and ordinary airlines. The low-cost airlines have many flights and short turn-back time, so there are often late flights. In case of any emergency, there is no spare alternative flight.
When a budget airline is suspended or delayed and the passenger is forced to change to another airline, the low-cost airline usually refunds the flight without any compensation and does not take charge of arranging the connecting flight.
The article says that passengers who decide to use budget airlines should be aware and have the ability to deal with emergencies. It should be recognized that some services must be sacrificed while enjoying the cheap price, and other airlines are under no obligation to provide transfer services.
In principle, it is not possible to request to change to another airline with a discounted or unequal ticket, even though the two airlines have been coordinated, the passenger must pay the difference. (Wong Ching Ching)